Office Location

P.O. Box 168, 803 Sheridan Lane Waterloo, IL 62298-3119
Phone: (314) 649-8409


Trinity Marketing's shipping and handling charges are based on:
  • The delivery option you choose
  • The weight, size and dimensions of your items
  • Shipping preferences

The easiest way to calculate your shipping cost is to let us do it for you.

Items may be shipped by a variety of carriers. The majority of our items are shipped via UPS.

Are you missing an item?

Check the packing slip that was included with your shipment. To fill your order quickly and efficiently with items already in stock, different distribution centers may be used. This will cause split shipments which will be indicated on the packing slip. Split shipments will not cause additional shipping costs.

Wondering where your order is?

If you have not received your order and believe you should have, please contact your dedicated Account Manager. Your Account Manager will provide you with up to date order status and tracking numbers.

Return Policy:

It is the customers' responsibility to review and approve all items ordered before they are printed including proofs, samples or preproduction samples. If customer waives such proof or sample, including pre-production sample due to any reason including a rush, Trinity Marketing is not responsible and the customer must accept items as is. Once items are printed upon they cannot be returned and they must be paid for in full. Customer may be responsible for over-runs of up to 5% of the total order run.

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